I’ve wondered how institutions whose mandate is to care or show concern end up producing lots of reports. I’ve also noticed how these institutions have become nearly therapeutic in their desire to listen closely, to increase the voices included in the “conversation;” yet, they never seem to change social relationships on the ground. Maybe they were never supposed to do anything more than register a problem, to nod
This sense is nothing new. In fact, Vine Deloria’s (1969) Custer Died for Your Sins contains a darkly humorous account of task forces and secret task forces tasked primarily with listening. In Deloria’s account these institutions of concern for the “plight” of American Indians are linked with a sense of unreality, of seeing oneself as alien. These two experiences seem to be related to a problem of how one’s voice doesn’t register, or at least doesn’t register as one might expect it would, within institutions. Recently Sara Ahmed has coined the term “non-performative” to get at this feature of “being given a hearing” in institutional settings